Terms of Use

Last updated: 14 October 2026

These terms apply when you use Tanzania Pulse as a visitor. By using the site you agree to them. Businesses and guides who list with us also agree to the Listing Terms.

1. What Tanzania Pulse is

Tanzania Pulse, run by [[TODO: company name]], is a directory of hotels, apartments, transport, restaurants, experiences and licensed tour guides in Arusha. We help you find them and contact them directly. We are not a travel agent and we are not a party to any agreement you make with a business or guide.

2. Bookings and payments

You arrange and pay for everything directly with the business or guide. We do not take booking fees or commission from visitors and we never ask you to pay us for a stay, ride or tour. Prices on the site are set by the businesses and are a guide only; always confirm the price and what's included with the business before you travel.

3. Our checks

Our team checks businesses and guides before they appear, for example by phone or by checking a licence. These checks lower the risk but cannot guarantee the quality, safety or availability of any service. Use your own judgement, agree details in writing (for example on WhatsApp) and tell us if something is wrong.

4. Requests and reviews

When you send a request, your details go to the business or guide so they can reply. Please only send genuine requests. Reviews must be about your own real experience, honest and polite. We may hide or remove reviews that are fake, abusive, discriminatory, contain personal data or are unrelated. Businesses cannot pay to remove genuine reviews.

5. Acceptable use

Do not misuse the site: no spam, no false information, no attempts to access other people's accounts or data, no copying the directory in bulk, and nothing illegal.

6. Our responsibility

We provide the site "as is" and do our best to keep it accurate and available. To the extent the law allows, we are not responsible for what a business or guide does or fails to do, or for losses that come from relying on listings. Nothing in these terms limits rights you have under Tanzanian consumer law. [[TODO: legal review of liability wording]]

7. Privacy

How we handle personal data is explained in our Privacy Policy.

8. Changes and law

We may update these terms and will change the date at the top when we do. These terms are governed by the laws of the United Republic of Tanzania. [[TODO: confirm governing law and courts]] Questions: mteshidenis@gmail.com or WhatsApp +255 763 346 078.

Masharti ya Matumizi

Imesasishwa: 14 Oktoba 2026

Masharti haya yanatumika unapotumia Tanzania Pulse kama mgeni. Kwa kutumia tovuti unakubali masharti haya. Biashara na waongoza watalii wanaojiunga nasi pia wanakubali Masharti ya Kuorodheshwa.

1. Tanzania Pulse ni nini

Tanzania Pulse, inayoendeshwa na [[TODO: company name]], ni orodha ya hoteli, apartimenti, usafiri, migahawa, uzoefu na waongoza watalii wenye leseni Arusha. Tunakusaidia kuwapata na kuwasiliana nao moja kwa moja. Sisi si wakala wa safari na hatuhusiki katika makubaliano yoyote unayofanya na biashara au mwongoza watalii.

2. Kuagiza na malipo

Unapanga na kulipa kila kitu moja kwa moja kwa biashara au mwongoza watalii. Hatuchukui ada za kuagiza wala kamisheni kutoka kwa wageni na hatukuombi kamwe utulipe kwa malazi, usafiri au ziara. Bei kwenye tovuti zinawekwa na biashara na ni za kukuongoza tu; daima thibitisha bei na kilichojumuishwa na biashara kabla ya kusafiri.

3. Ukaguzi wetu

Timu yetu inakagua biashara na waongoza watalii kabla hawajaonekana, kwa mfano kwa simu au kwa kukagua leseni. Ukaguzi huu unapunguza hatari lakini hauwezi kuhakikisha ubora, usalama au upatikanaji wa huduma yoyote. Tumia busara yako, kubaliana kwa maandishi (kwa mfano WhatsApp) na utujulishe kitu kikienda vibaya.

4. Maombi na maoni

Unapotuma ombi, taarifa zako zinaenda kwa biashara au mwongoza watalii ili akujibu. Tafadhali tuma maombi ya kweli tu. Maoni lazima yahusu uzoefu wako halisi, yawe ya kweli na ya heshima. Tunaweza kuficha au kuondoa maoni ya uongo, ya matusi, ya ubaguzi, yenye taarifa binafsi au yasiyohusika. Biashara haziwezi kulipa ili kuondoa maoni ya kweli.

5. Matumizi yanayokubalika

Usitumie tovuti vibaya: hakuna ujumbe taka, hakuna taarifa za uongo, hakuna kujaribu kuingia kwenye akaunti au taarifa za watu wengine, hakuna kunakili orodha kwa wingi, na hakuna kitu kinachovunja sheria.

6. Wajibu wetu

Tunatoa tovuti "kama ilivyo" na tunajitahidi iwe sahihi na ipatikane. Kwa kadiri sheria inavyoruhusu, hatuwajibiki kwa kile biashara au mwongoza watalii anachofanya au asichofanya, wala kwa hasara zinazotokana na kutegemea taarifa za huduma. Hakuna kitu katika masharti haya kinachopunguza haki zako chini ya sheria za mlaji za Tanzania. [[TODO: legal review of liability wording]]

7. Faragha

Jinsi tunavyoshughulikia taarifa binafsi kumeelezwa katika Sera yetu ya Faragha.

8. Mabadiliko na sheria

Tunaweza kusasisha masharti haya na tutabadilisha tarehe iliyo juu tukifanya hivyo. Masharti haya yanaongozwa na sheria za Jamhuri ya Muungano wa Tanzania. [[TODO: confirm governing law and courts]] Maswali: mteshidenis@gmail.com au WhatsApp +255 763 346 078.